Spotlight on Quality: Beginning your accreditation journey

With 13 years of experience working in the UK healthcare sector. Her background includes management consultancy at a top tier firm and five years working in the NHS. She brings a deep understanding of the health and social care sector, extensive expertise delivering strategy, operational improvement and digital transformation projects and a strong track record delivering growth in the sector. She is passionate about improving health and social care services for the benefit of patients and staff and has won a Management Consultancies Association Award for her work in freeing up time to care for NHS staff.

From my clinical experience years through my leadership role as a Ward manager for 8 years, I have been passionate and committed to improving patients’ safety and delivery quality care. My focus has been ensuring patients receives person-centred care, which is a move to ensure care is optimise in all aspects. Having a sound knowledge of quality improvement and patient safety helps me to identify and design relevant audits to bring change that have the greatest chance of improving patient safety, experience and generates a sustainable positive working environment.

Over her 19-year career, Kaye has worked for the NHS across both acute medical and adult community services roles. Kaye possesses robust experience as a clinical leader, having worked in Service Management and with Locality Teams. Driven by her passion for raising care standards and quality outcomes, Kaye started a new endeavor as Lead Nurse for Accreditation in May of this year. Her goal is to create a sustainable accrediting program for HDFT by combining her expertise in adaptable leadership styles and quality improvement methodology.