Primary Care

Primary care services are the first point of contact in the healthcare system, acting as the 'front door' of the NHS. Drive quality improvement within your organisation with our quality integrated solution and equip your workforce through a streamlined and transparent process.

Problems we solve

Primary Care

Primary Care services provides first-contact, accessible, continuous, comprehensive and coordinated person-focused care. Which require front-line teams to enable greater provision of personalised, coordinated and integrated health and social care across a diverse, varied healthcare environment where quality is not easily managed.

Varying Locations

Primary Carers work across multiple locations with different inspection regimes or quality standards, making it difficult to maintain consistency.

Changes to Guidelines

Regulatory bodies often update their requirements, and keeping up with changes in care standards and compliance criteria can be difficult and time consuming.

Resource and time constraints

Regular self-assessments, audits, and continuous improvement programs are crucial but may be hard to implement due to resource constraints or lack of expertise.

Our Integrated Solution

The first step towards having quality assurance is making sure you are inputting accurate, reliable data into your systems. Quality data outputs are only as good as the quality data that is inputted into your system.

Mobile App

Tendable is designed as a mobile-first solution, allowing you to submit pictures, comments and inspections on-the-go.

Admin Portal

Our admin portal allows you to manage your quality inspection programme on your desktop, as well as submit inspections, receive instant reports and real-time analytics.

Peer and Expert Inspections

Peer and Expert Inspections safeguard the credibility of your audit data and offer an opportunity to highlight areas of improvement across your healthcare organisation.

Guidance  

Our guidance tool is a one-stop shop to monitor how you are meeting your standards in real-time.

Themes Dashboard

Our Themes dashboard allows your front-line team to identify areas for improvement against your quality standards.

Quality improvement experts

We've been improving quality since 2016

We're on a mission to raise the bar in quality assurance and improvement. We're helping over 100 NHS and private organisations to understand how they can improve quality, and we're only just getting started.

1,000,000+

Inspections completed with Tendable this year

92k+

Active healthcare users improving care quality

60%

Time saved with digital inspections from Tendable

"Tendable has helped transform our quality culture by teaching people to ‘do the right things’ to improve patient care – I would say that’s the single biggest benefit of the system"

Gavin Portier

Head of Nursing, Barnsley Hospital NHSFT

"Tendable helps us provide the best 360 method we’ve seen for transforming what we do by putting patients at the heart of what we do"

Naomi Walsh

Lead Nurse, Royal Free London NHSFT

"For the first time, we have access to a tool that allows our staff to see how they are doing at ward level. They are able to respond immediately if required."

Jenine Kelly

Matron, Wirral University Teaching Hospital NHSFT

"We could never have embarked on such an ambitious programme without an effective digital system like Tendable"

Yvonne Christley

Deputy Chief Nurse, Norfolk & Norwich NHSFT

"Tendable has been fantastic for us at Lewisham and Greenwich. The evidence is in how many areas are using it and finding the analytics helpful"

Myla Angeles

Lead Nurse for Quality, Lewisham and Greenwich NHS Trust

"Tendable has really been useful for use, it is a really valuable tool for me to have an oversight of all my areas easily with specific inspections. It also made it easy for me to identify areas that need improvements"

Ann-Marie

Head of Nursing, Lewisham and Greenwich NHS Trust

"Tendable helps us provide the best 360 method we’ve seen for transforming what we do by putting patients at the heart of what we do"

Naomi Walsh

Lead Nurse, Royal Free London NHSFT

Related webinar

Thu
12
Oct 2023
Category

Spotlight on Quality: What is good governance and why is it important?

Online
Within this spotlight, we shared best practices and insights from subject matter experts including: Jane Cummings, former Chief Nursing Officer for England, and Carrie Marr, former Chief Executive of the Clinical Excellence Commission (CEC), as well as Sarah Carr-Cave, Deputy Chief Nurse, Sandwell and West Birmingham NHS Trust.
Find out more

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